Application
AI avatar & digital twin
A digital twin is a true-to-life digital copy of a person: your CEO, a specialist or your brand ambassador. That copy holds the conversation on its own inside the Holobox. Connected to an AI model, the avatar addresses visitors, answers questions in several languages and is available around the clock. Such an interactive digital human is also known as a virtual host, AI receptionist or holographic concierge; a digital twin is also called an AI clone or digital double.
- True-to-life digital twin, recorded in 4K in our own studio
- It talks back: speech recognition, AI answers and a natural voice
- Touchscreen, webcam and depth camera for genuine interaction
- Multilingual and available 24/7, without extra staff behind the desk
Why an AI avatar or digital twin works
Visitors expect an immediate answer, at 11 pm too, and the people with the answers are not always there. Chatbots on a website only half solve that: text in a corner convinces nobody.
An AI avatar in the Holobox gives that answer a face and a presence: a life-size, approachable character that understands and answers questions, 24/7. And a digital twin goes a step further: your own likeness, with a natural voice clone, presenting and answering on your behalf. Our own AI avatar software has been in continuous development for years.
The result: expertise and hospitality that are always on, with a personality that fits the brand, instead of a form or a queue.
What exactly is a digital twin?
We record a person in our studio: posture, facial expression, gestures and voice. From those recordings we build a holographic version that stands in front of you life-size in the Holobox. Not an animated figure and not an avatar with a plastic edge to it, but a recognisable copy of a real human being, including the way someone tilts their head or talks with their hands. That is exactly what separates 'a screen with a video on it' from the feeling that someone is standing in front of you.
Smarter than a chatbot on your website
The avatar is connected to an AI model fed with your own knowledge: product information, frequently asked questions, house rules or treatment details. A visitor simply asks a question out loud; the avatar listens through the microphone, finds the answer in your knowledge base and replies in natural spoken language. Where a chatbot waits in the corner of a website for someone to click it, this one stands life-size in your entrance and starts the conversation itself.
Connected to your own systems
An AI receptionist only becomes truly useful once it can reach your own information. Through APIs we therefore connect the avatar to existing systems: visitor registration and check-in (such as HoloVisit), calendars and appointments, building and route information for wayfinding, a product database, knowledge base, booking system or CRM. Which integration is worthwhile and technically feasible is decided per project — we do not promise integrations that do not exist, but build them with our own development team where they genuinely add value.
How we build it
First we decide together who the avatar becomes and what conversation it needs to be able to hold. Then comes a recording day in The Hague, usually half a day's work for the person involved. We process the footage, clone the voice if you want, and connect it all to your knowledge base. After a test round with real questions the avatar goes live in the Holobox, Holowall or Holomini. New information can simply be added later: updating the knowledge base needs no new recordings.
Where it happens in practice
In an entrance or reception the avatar receives visitors and points them the right way. At a trade fair it holds the first conversation and qualifies leads, so your team only gets the interesting questions. In retail it gives product advice at the moment the customer is standing there. In healthcare a familiar specialist calmly explains a treatment once more, as often as the patient wants. And in museums and education you let a historical figure or guest lecturer tell the story, every time the same, with the same energy. At airports, in local government, in showrooms and at real-estate presentations the same principle applies: the digital host is always there, points the way and only calls in a person when needed.
Consent, voice and data
We only create a digital twin with the explicit consent of the person concerned; we record what the image and voice may be used for and for how long. Footage, voice model and knowledge base remain yours, and conversations can be set up so that no personal data of visitors is stored. Prefer a fictional avatar rather than an existing person? That is possible too, we then design a brand character that is entirely your own.
How clients use it
AFAS Software bought its own Holobox and produces the content itself: the company puts its own people and stories in the unit, fully in-house.
View the AFAS Software caseA digital receptionist who receives visitors 24/7, answers questions and shows the way, linked to HoloVisit for sign-in.
A digital twin of the founder or expert: captured once, voice and all, then deployable at any fair or location as a lifelike presenter.
An AI host on a trade-show stand that holds the first conversation and only calls in the stand crew when the conversation gets concrete.
Suitable products
Practical: space, power and installation
A Holobox needs nothing more than a standard wall socket and a stable internet connection, and is in place within an hour. We take care of delivery, installation and loading the content; you need no technical or AV knowledge of your own. For a digital twin we plan one recording session for image and voice; after that the twin is endlessly deployable.
Frequently asked questions about AI avatars and digital twins
What is the difference between an AI avatar and a digital twin?
An AI avatar is a designed character that understands and answers questions. A digital twin is your own likeness: captured in image and voice, with a natural voice clone, speaking on your behalf.
How is a digital twin made?
In a single recording session we capture image and voice; we then build the twin with our own AI avatar software, developed over many years. You decide what it may and may not say.
Does the avatar understand spoken questions?
Yes. The microphone is built into the unit; the avatar understands the visitor, answers with a voice and responds via the depth camera to whoever stands in front of the unit.
Do we keep control over what the avatar says?
Yes. You define the knowledge base and the boundaries yourself, and can adjust them continuously; the avatar remains yours, without vendor lock-in.
Can the avatar be multilingual?
Yes. The same avatar or twin can address visitors in several languages; useful at trade fairs and international locations.
Can the AI avatar be connected to our own systems?
Yes, through APIs: for example visitor registration, calendar and appointments, route information, a product database, knowledge base or CRM. Per project we decide which integration is worthwhile and technically feasible.
Ready to make boundless impact?
Book a no-obligation demo and see for yourself how a true-to-life hologram makes your story unforgettable.